Showroom Closure Update

As we’re all going through some trying times, it’s important that we stay at home now and focus on what’s important and work together by doing our part during this circuit breaker. As a result, our showroom will be closed from Tuesday, April 7th and we’ll see you once this circuit breaker is over.

 

We’re still here for you – Virtually

For anyone who’d still like to drive a Suzuki once this stay-at-home period is over, you can do so with Suzuki Pay.

Updated information can be found on our channels:

Facebook: @Suzuki.Sg
Instagram: @Suzukicarsg
Email: cr@inchcape.com.sg

 

If you’d like more information on our Suzuki vehicles, feel free to fill up the form below. A sales consultant will be in touch shortly

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FAQ
  1. What does this mean for me as a customer of yours?
  2. I will still like to book a vehicle at this point of time. How can I go about it?

    While the Suzuki Showroom is closed, we remain committed to serving and supporting you to the best of our abilities.
    If you need to place an order for a Suzuki, our Suzuki Pay service is available for you. Get in touch with your Sales Consultant or email us at
    cr@inchcape.com.sg to be assigned a dedicated Consultant. Alternatively, visit https://www.suzukicar.com.sg/suzukipay for more information.
    Step One: Your Sales Consultant will be in touch with you to find out more about your request and address your enquiries.
    Step Two: A Retail Customer Order (RCO) will be emailed to you for review.
    Step Three: Upon confirmation, your Sales Consultant will send a unique URL to you for secure online payment of the deposit.
    Step Four: The confirmation of the deposit payment will be sent to you together with the receipt.

  3. I have put a deposit down on a vehicle – what happens now?
  4. Will I now have to wait longer to get my new Suzuki vehicle?

    If you were due to receive your vehicle this month, then unfortunately yes, as under the government’s COVID alert means that the Suzuki Showroom is closed. The collection of your vehicle will be scheduled from 2nd to 5th of June onwards after we have completed the necessary preparations for your vehicle.

  5. How does this affect your supply of vehicles into the country?

    As of now, there is no impact to our supply situation. We are still ordering and receiving vehicles into Singapore. We are monitoring the situation closely and will update you if there are any potential disruptions to the delivery of your vehicle.

  6. I want to test drive a new vehicle; how do I go about doing this?

    From now till 1 June, we are unable to offer you a test drive in the current situation. However, you may still contact us at https://www.suzukicar.com.sg/book-a-test-drive and we will prioritise your appointment from 2nd of June onwards.

  7. I was booked in/due to get my vehicle serviced – what should I expect?

    In line with the COVID-19 circuit breaker measures, general servicing and grooming services will not be available until 2nd June. During this period, our Pandan Service Centre (2 Pandan Crescent, S128462) will remain in operation to support vehicle recovery, repair services and accident reporting. To reschedule your servicing appointment, please call 6631 1118. 

    We apologise for any inconvenience caused. 

    Operation Hours:
    Monday to Friday: 8.00 am - 5.00 pm
    Saturday: 8.00 am - 12.00 pm
    Sundays and Public Holidays: Closed

  8. I was meant to get my recall work done on my vehicle – what happens now?

    In line with the COVID-19 circuit breaker measures, recall services will not be available until 2nd June. During this period, our Pandan Service Centre (2 Pandan Crescent, S128462) will remain in operation to support vehicle recovery, repair services and accident reporting. To reschedule your servicing appointment, please call 6631 1118. We apologise for any inconvenience caused.

  9. I am waiting on parts for my vehicle from my local Suzuki dealership – what happens now?

    Due to the current situation, there might be a delay in parts delivery. Please call 6631 1118 to enquire if the part has arrived.

  10. My vehicle has broken down/needs an urgent repair – what can you do to help me?

    For 24 hours roadside assistance, please call 8101 6200. For urgent repairs, please call  6631 1118.

  11. If I am feeling unwell / serving SHN, quarantine or LOA - What should I do?

    If you’re unwell / serving SHN, Quarantine or LOA, please do call us at 6631-1118 to reschedule your appointment. We’ll be waiting to serve you when you’re all better!